Privacy Policy

Vorldbox Knowledge ("we," "us," "our") operates this website and platform. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services.

1. Information We Collect

• Account information: name, email address, password (encrypted), profile details you provide
• Payment information: processed via third-party payment processors; we do not store full card details on our servers
• Usage data: pages visited, courses viewed/enrolled, time spent, device/browser type, IP address
• Communications: messages sent via our contact form, support tickets, newsletter subscriptions

2. How We Use Your Information

• To provide and maintain our courses, content, and services
• To process transactions and send related information (confirmations, invoices)
• To send course updates, newsletters, and promotional communications (you may opt out at any time)
• To improve our platform through analytics and usage patterns
• To respond to support requests and inquiries
• To detect, prevent, and address fraud or technical issues

3. How We Share Your Information

We do not sell your personal information. We may share information with:

• Service providers: payment processors, hosting providers, email/communication tools, analytics services — bound by confidentiality obligations
• Legal requirements: if required by law, subpoena, or to protect our rights and the safety of users
• Business transfers: in connection with a merger, acquisition, or sale of assets

4. Cookies & Tracking Technologies

We use cookies and similar technologies to keep you logged in, remember preferences (such as light/dark theme), and understand how you use our platform. You can control cookies through your browser settings, though disabling them may affect functionality.

5. Data Security

We implement reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information
• Object to or restrict certain processing
• Request a copy of your data (data portability)
• Withdraw consent for marketing communications at any time

To exercise these rights, contact us at [support email].

7. Data Retention

We retain personal information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

8. Children's Privacy

Our services are not directed to individuals under 13 (or the applicable minimum age in your jurisdiction). We do not knowingly collect personal information from children.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own, which may have different data protection laws than your jurisdiction.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy, contact us at [support email] or through our Contact page.